Privacy Policy
# Inchframe Privacy Policy ## 1. Product Architecture Inchframe is primarily a local desktop workflow tool. Project media, prompts, renders, and local API keys are processed and stored locally on your device. The Unus Mundus LLC license-entitlement service verifies activation and subscription eligibility and receives only limited license and device information, such as installation identifiers, app version, and entitlement status. Connected AI and rendering providers independently process data under their own terms and privacy policies. ## 2. Information We Collect Depending on the services you enable, we may collect the following: - Account and Contact Data: Name, email, organization, and support communications. - Commercial Data: Selected plan, subscription status, invoices, tax location, payment-processor identifiers, and transaction history. - License and Device Data: Installation identifier, license key/token, app version, tier, entitlement status, activation/verification timestamps, operating system information, and security/fraud signals. - Usage and Diagnostics: Crash data, error logs, performance metrics, and support diagnostics, subject to your affirmative opt-in. - Customer Content: Local project data is not uploaded to Unus Mundus LLC unless explicitly sent for support or when using a hosted Inchframe feature requiring upload. Content sent to third-party providers is governed by their respective policies. - Website Data: IP address, browser/device information, cookies, and session data. ## 3. Purposes for Processing We process information to provide and secure licenses, manage accounts and billing, prevent fraud, provide technical support, comply with legal obligations, maintain and improve the Service, and communicate important policy or subscription updates. ## 4. Disclosure and Third Parties We disclose information to contracted service providers (e.g., hosting, payment processing, security, analytics) and at your direction to connected providers. Payments are processed by Stripe. We do not sell personal information or share it for cross-context behavioral advertising. ## 5. Data Retention We retain data only as long as necessary for the purpose for which it was collected or to comply with legal obligations: - Account Records: Active account duration plus 2 years post-closure. - Billing/Tax Records: 7 years following the transaction. - Licensing/Entitlement: 7 years after subscription ends. - Support Records: 2 years post-resolution. - Security/Diagnostics: 90 days. - Backups: 35 days. ## 6. Security We implement reasonable administrative, technical, and physical safeguards. While we employ industry-standard practices, such as TLS for traffic and least-privilege access, no security method is foolproof. ## 7. Your Choices and Rights You may update account details, cancel subscriptions, or deactivate installations. Depending on your jurisdiction, you may have rights to access, correct, delete, or limit the use of your personal data. To exercise these rights, please email info@inchframe.com with "Privacy Request" in the subject line. We will verify your identity before processing requests. ## 8. California Privacy Rights Under the California Consumer Privacy Act (CCPA), California residents have the right to request information regarding the categories and specific pieces of personal information collected, the right to request deletion, and the right to opt out of the sale or sharing of their personal information. If you are a California resident, please submit requests to info@inchframe.com. ## 9. Children's Privacy The Service is not intended for children under 13. You must be at least 13 years old (or the age required by local law) to use the Service. We do not knowingly collect personal information from minors. If you believe we have collected such information, please contact us at info@inchframe.com. ## 10. International Transfers If you are accessing the Service from outside the United States, please be aware that your information may be transferred to, processed, and maintained in the United States. ## 11. Updates and Contact We may update this policy periodically and will notify users of material changes. Contact: info@inchframe.com Unus Mundus LLC 8110 Redlands Street Playa Del Rey, CA 90293